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(Available on Premium level plans or higher)  OneDesk helps you connect to hundreds of different web applications through direct and Zapier integrations. Create automated workflows across multiple a

(Available for Enterprise level plans only) OneDesk lets you set up Single Sign-On (SSO) to permit your users and customers to log in using their existing credentials. If the user does not exist, onc

OneDesk has a public REST API available for you to use to push or pull information from your OneDesk account. This allows you to connect and synchronize the data between OneDesk and a third-party app

OneDesk lets you display your assigned tickets and tasks on your external calendars, as long as those calendars support iCal. Publishing Items to Your Calendar To have your assigned tickets and tasks

(Available on Premium level plans or higher)  Connect Joomla to your OneDesk Account Add live-chat, a client-portal, customizable webforms, and a knowledgebase to your Joomla site. Our Joomla Integr

(Available on Premium level plans or higher) Connect WordPress to your OneDesk Account Add live-chat, a client-portal, customized forms, and a knowledge base to your WordPress website. Our WordPress

Connect Azure Active Directory to your OneDesk Account Add Single Sign-on for your OneDesk users using Azure Active Directory. Connect OneDesk to your Azure Active Directory account to make it easier

(Available on Premium level plans or higher) Connect Dropbox to your OneDesk Account Attach files directly from the cloud. Connect OneDesk’s helpdesk and project management software to your Dropbox a

(Available on Premium level plans or higher) Simplify your invoicing and accounting! Connect OneDesk’s helpdesk and project management software to your company FreshBooks account to make it easier to

(Available on Premium level plans or higher) Automatically capture your customers in your contacts or subscribers lists. Connect OneDesk’s helpdesk and project management software to your Mailchimp a

Add single sign-on (SSO) for your OneDesk users and customer accounts by connecting with Okta. Easily manage your credentials within Okta. What does the Okta Integration let you do? With the Okta int

OneDesk offers email integration to : Connect your incoming email to create tickets from your support inbox. Connect your SMTP to send outgoing emails in OneDesk from your own inbox. (This article fo

(Available on Premium level plans or higher) Link your existing MS Teams account to your OneDesk. Connect OneDesk’s helpdesk and project management software to your Microsoft Teams account to make it

(Available on Premium level plans or higher) Create tickets and tasks directly from Slack. Connect OneDesk’s helpdesk and project management software to your Slack account to make super simple to cre

This article covers some common issues customers experience when using or setting up SSO with OpenID or SAML. For complete steps of setting up SSO with OpenID see the following articles: Setting up S

(Available in Premium level or higher plans only)  Summary: Copy your OneDesk invoices to QuickBooks Online. Send invoices to customers from within OneDesk directly with QuickBooks Online. Automatic

Add the OneDesk widget to your Shopify store. The OneDesk widget allows your customers and prospects to interact with your team, log requests, and receive support using the customer applications. Add

Add the OneDesk widget to your Wix site. The OneDesk widget allows your customers and prospects to interact with your team, log requests, and receive support using the customer applications. Add any

(Available on Premium level plans or higher) What does the Box Integration let you do? With the Box integration enabled, you have an additional option when it comes to attaching files to tickets, tas