FAQ

Sign In

How do I indicate that we are offline on Live Chat?




To indicate whether your team is online or offline, open your messenger app on the far left sidebar. Then, click the "Online/Offline" button below "Live Support." This will inform your customers whether live chat is available or not.







To learn more about the messenger app and the live chat function in OneDesk, see here.

To learn more about our new AI bot in beta, see here.