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Customize Logos and Colors




This article focuses mainly on the colors and logos in the main web application. See related articles below for branding the customer-facing applications. 


Company logo

You can set the logo for your company from  Administration >> Company Preferences.




The suggested size is 240px by 70px, otherwise the logo will appear stretched. 


Your company logo appears (by default) on:

  • The splash page of your web widget application.
  • The top of the full-screen customer apps - knowledgebase, customer-facing forms, live chat messenger, mobile-friendly portals. (Can be configured independently from Administration Settings. See related articles). 
  • The header of outgoing emails.
  • At the top of invoices (in the preview link and link sent to customers).


Main app logo and color 

(Available on enterprise level plans)

You can change the colors and logo of the main OneDesk web app. 

Go to Admin >> Company Prefs. >> Style tab. 


Top-bar color - The background color of the top menu bar. 

Top-bar text color - The text of the top menu bar.

Left sidebar color -  The background color of the left side bar. 

Left sidebar text color - The text of the left sidebar.

Main logo - The logo that is displayed when the sidebar is expanded. Suggested size: 240px by 70px. Other sizes may appear shrunk or stretched. 

Compact logo - The logo that is displayed when the sidebar is collapsed. Suggested size 70px by 70px.



Customer-facing app colors

You can change the colors and logos of your customer-facing applications (knowledgebase, portal, webforms, live chat).

For complete details see: 


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